BE WELL

The Althoff Hygiene Program

Since your health and that of our employees is of the highest priority, we have prepared all necessary safety measures and will be a prudent host for you.

In the past weeks, a team of experts has been working intensively on the "BE WELL" hygiene program of the Althoff Hotels. It is a matter close to our hearts to offer you the greatest possible safety and excellent service during your stay in our hotels.

With the following measures we will do everything to protect you as valued guests, our team and all friends of the URBAN LOFT Cologne.

URBAN LOFT Cologne Lobby

PUBLIC AREAS

  • Mouth protection obligation for employees in contact with guests
  • Mouth masks are provided for our guests upon request
  • Hand disinfection dispensers in public areas (lobby, restaurants, bar, elevators)
  • Disinfection dispensers at the reception desk and in the restrooms
  • Distance markings (min. 1.5 meters distance) at the places in the hotel with increased number of guests
  • Hourly disinfection of contact surfaces (door handles, elevator call buttons, counter surfaces at reception desks, etc.)
  • Regular airing of public areas
  • Maximum number of two persons for simultaneous elevator use (except for persons traveling together)
  • Hygiene rules of conduct are pointed out by notices posted at central points
  • Limited use of fitness area
URBAN LOFT Cologne Bücherei

RESERVATION, RECEPTION, CHECK-IN AND CHECK-OUT

  • Only one signature upon arrival, if you have already submitted all guest data online
  • We recommend cashless payment if possible
  • Disinfection of room cards
URBAN LOFT Cologne Dining Area Restaurant

RESTAURANT AND BAR AREA

  • The prescribed minimum distance to neighboring tables is observed
  • Guests can sit together according to contact restrictions#
  • Opening hours may vary
  • Guests may dine at greater intervals as a result
  • Disinfection of tables, counters, etc. after each use
  • Food and beverage menus can be viewed online via your device
URBAN LOFT Cologne Galerie

EVENTS/EVENTS

  • Implementation of specifications according to the DEHOGA NRW
  • Minimum distance of 1.5 meters between tables / chairs
URBAN LOFT Cologne Zimmer

ROOM CLEANING

  • A room seal is placed at the entrance. It is clearly visible that no other person has opened the room in the meantime
  • Surface disinfection of the guest rooms in consultation with the guest
  • Regular disinfection of door handles, light switches, handrails on stairs, etc. at high frequency
  • Furnishings such as magazines, writing utensils or plaids must be removed from the rooms until further notice
  • Cleaning agents with Dr. Schnell certificate