The Althoff Hygiene Program
Since your health and that of our employees is of the highest priority, we have prepared all necessary safety measures and will be a prudent host for you.
In the past weeks, a team of experts has been working intensively on the "BE WELL" hygiene program of the Althoff Hotels. It is a matter close to our hearts to offer you the greatest possible safety and excellent service during your stay in our hotels.
With the following measures we will do everything to protect you as valued guests, our team and all friends of the URBAN LOFT Cologne.
- Mouth masks are provided for our guests upon request
- Hand disinfection dispensers in public areas (lobby, restaurants, bar, elevators)
- Disinfection dispensers at the reception desk and in the restrooms
- Hourly disinfection of contact surfaces (door handles, elevator call buttons, counter surfaces at reception desks, etc.)
- Regular airing of public areas
RESERVATION, RECEPTION, CHECK-IN AND CHECK-OUT
- Only one signature upon arrival, if you have already submitted all guest data online
- We recommend cashless payment if possible
- Disinfection of room cards
RESTAURANT AND BAR AREA
- The prescribed minimum distance to neighboring tables is observed
- Guests can sit together according to contact restrictions#
- Disinfection of tables, counters, etc. after each use
- Surface disinfection of the guest rooms in consultation with the guest
- Regular disinfection of door handles, light switches, handrails on stairs, etc. at high frequency
- Cleaning agents with Dr. Schnell certificate